| Monday May 18, 2020 8:30 AM - Monday May 18, 2020 4:00 PM | $20.00 - $80.00 |
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Event
NURSES AT THE FRONT LINE SURVIVING THE 21st CENTURY CHALLENGE
Nursing practice is driven by a growing number of mandates including laws, evidence-based practice guidelines and patient safety standards. The nurses ability to comply with these requirements is often at variance with the employers cost containment efforts and corporate profit margin considerations. Meeting the expectations of patients and families under these conditions, adds an additional level of complexity to challenges faced by nurses. When nurse staffing levels are inadequate to achieve outcome goals , patient safety is jeopardized and nurses are at heightened risk for work-related injuries, psychological stress and burnouts
Course Goals: The purpose of this presentation is to help nurses achieve a satisfying and successful clinical practice. Participants will be provided with pragmatic, solutions to commonly encountered workplace challenges. Staffing issues, nurse competencies and effective teamwork and communication will be explored.
Course Objectives: At the completion of this conference the participants should be able to:
1.Identify common hospital-acquired conditions and the legal consequences for the bedside nurse and hospital leadership team when these complications occur.
2.Describe how the Conditions of Participation for Hospitals in Medicare and the California Nurse Practice Act govern nursing practice, team leader / charge nurse supervisory duties and leadership accountability.
3.Identify the most effective strategies for improving nurse staffing when patient census and acuity level require additional nursing team members.
4.Discuss the competency requirements of nurses who are cross-trained or floated and the supervisory duties of the Resource Nurse as defined by California law.
5.Identify at least five key components of effective team communication that improve patient outcomes.
6.Describe effective strategies that directly engage leadership team members in the resolution of patient care issues.
7.Discuss the requirements for staff education regarding workplace violence and identify current nursing resources that address patient / family violence.
8.List at least four methods for promptly managing incidents of workplace bullying, harassment and disruptive provider behavior.
9.List at least five legal duties of the Charge Nurse / Team Leader Role, including the Chain of Command process.
10.Identify the most common claims of nursing negligence and effective strategies to
reduce nurse liability.
Laura Malhmeister, RN, PhD is president of Malhmeister and Associates, practiced as a front-line nurse for 40 years. She serves as an expert witness in nursing malpractice cases and a quality improvement consultant for hospitals across the United States and internationally. Laura has also been a nurse educator and has most recently served as a clinical professor of nursing at the University of California San Francisco. She has been published widely on topics of nursing care, healthcare law, nursing liability and patient safety. Laura received the San Francisco General Hospital Hero and Hearts award for her nursing care and support of nursing colleagues in educational forums during her 30 years of employment at that facility. She continues to provide continuing education programs for nurses, physicians and other professionals involved in healthcare and nursing law.
8:30 to 9:00 Registration and continental breakfast.
9:00 9:15 INTRODUCTION: KEY TOPICS FOR DISCUSSION
- Patient and Worker Safety
- Law, Rules, Regulations and Accreditation Standards
- Staffing Issues: Staff shortages, Floating and Cross-training
- Workplace violence, Bullying and Disruptive Behaviors
- Team leader / Charge nurse / Clinical Lead Duties
- Worker-management paradigms and Leadership accountability
9:15 9:45 CURRENT CHALLENGES: HOSPITAL-ACQUIRED CONDITIONS
- Conditions of Participation for Hospitals in Medicare
- California Nurse Practice Act
- Major Hospital Acquired Conditions (HACs)
- Reporting and the Incidence of HACs
- New Initiatives: Transparency about HACs
- HACs: Legal Consequences for the Nurse and Hospital
9:45 10:15 STAFFING ISSUES
- California Nurse-Patient Ratio Law
- Patient Acuity Systems
- Surveillance and Cross-monitoring
- Cross Training, Floating, Agency Nurses
- Resource Nurse
- Engaging Leadership in Staffing Issues: Shadowing & Walking Rounds
1015 10:30 QUESTIONS AND ANSWERS
10:30-11:15 COMMUNICATION
- Team Huddles
- Shift and Break Hand-offs
- SBAR, Closed-Loop & Verbal Feedback, Escalating Conerns- Alerting Cues
- Charge Nurse Communication and Rounding
- Talking with Managers and Administrators: Leadership Walking Rounds
- Reporting Issues to Leadership Team
11:00 11:15 BREAK
11:15 11:30 QUESTIONS AND ANSWERS
NURSES IN THE TRENCHES
SURVIVING THE 21st CENTURY CHALLENGES
11:30-12:15 TEAMWORK AND TEAM ACCOUNTABILITY
- Teamwork: Operating Principles
- Teamwork as Shared Mental Model
- Checklists and Patient Monitoring forms
- All-Call Process for Temporary Assistance
- Rapid Response Teams
- Team Leader/ Clinical Lead/ Charge Nurse Responsibilities
12:15 TO 12:30 QUESTIONS AND ANSWERS
12:30 1:15 LUNCH
1:15 2:00 WORK PLACE VIOLENCE
- Violence in the Clinical Setting
- California Law and Patient / Family Violence
- Identification / Management of Patient / Family Anger & Violence
- Tools Used to Identify Risk of Patient / Family Violence
- Bullying and Lateral Violence among Nurses
- Addressing / Managing Disruptive Physician / Staff Behavior
2:00-2:30 CHARGE NURSE / TEAM LEADER / CLNICAL LEAD
- Primary Roles and Responsibilities
- Legal Duties and Accountability
- Walking Rounds: Nurse and Patient Communication
- Chain of Command Process: Emergent / Urgent Issues
- Education and Performance Evaluations
2:30-2:45 BREAK
2:45-3:00 QUESTIONS AND ANSWERS
3:00-3:30 COMMON CLAIMS OF NURSING NEGLIGENCE
- Failure to communicate and Report
- Failure to revise the Plan of Care
- Failure to Rescue
- Medication errors
3:30-4:00 QUESTIONS AND ANSWERS
California BRN provider number CEP 5296. 7 CEUs Please note we are not able to give partial credit to people not able to attend the full conference. Continental breakfast, lunch and syllabus provided.
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LocationSanta Rosa Golf and Country Club (View)
333 Country Club Drive
Santa Rosa, CA 95401
United States
Categories
| Dog Friendly: No |
| Non-Smoking: Yes! |
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