Join our cast of characters and take the road less traveled.

Why work at Brown Paper Tickets?

Social impact

Our not-just-for-profit business values seep into everything we do, including how we treat our team. Employees drive company microloan decisions and choose how to spend 40 hours of paid volunteer time.

Play dates

Our crew shares a fervent love of live gatherings. You name it—we ticket (and attend) it. Big festivals, small shows. Opera and … punk rock opera. Roller derby. Burlesque. Craft brew openings. Zombie walks. There's never a dull moment.

Rise and shine

Have a lofty goal? We've got ladders. We encourage transparency between groups, individualism, career planning and inclusion in strategy.

Job Openings

Event Support Specialist

Customer Service

Brown Paper Tickets is seeking a full-time Event Support Specialist to provide outstanding customer service from our Edinburgh office in Scotland! Come join our team and enjoy a casual work environment, supplemental health care benefits, 28 holidays a year, up to a week of paid volunteer time per year, and office snacks. The following schedule […]

Don't be shy, apply.

Submit your cover letter and resume to

If you have what we're looking for, we will contact you for an interview. Employees may be asked to undergo background and reference checks.


  • 100 percent employer-paid health insurance for 32+ hour employees, 80 percent employer-paid health insurance for dependents of full-time employees. Includes medical, vision, dental, life insurance and an Employee Assistance Program. Option for Health Savings Account. Health insurance benefit for part-time staff also.
  • Up to 6 weeks of paid time off per year for full-time employees. Vacation and sick time accrues quickly.
  • One additional week of paid time to volunteer for your favorite causes. Every year.
  • Get around town with company-paid bus pass, metro pass or on-site parking.
  • Delectable lunches and snacks provided to fuel body and mind.
  • Interest-free loans for life's little (and big) surprises.
  • Team-building, cross-training and outreach opportunities occur often.
  • Bring your pets and let them roam our fur-friendly offices.
  • 'Be yourself' dress code. Just be dressed.


Death before the daily grind.

We are artists, geeks, musicians, chefs, athletes, rebels, dreamers and lifelong learners passionate about events.

We're a group that loves to live and lives to love.

But we do take a few things seriously: recycling, composting, working hard and enriching local communities.


Our offices are nestled in vibrant communities near eateries, cafes, and venues. Perfect for walking breaks and lunchtime strolls.


Geek out in a lakeside tech town surrounded by splendid views.


Join a thriving scene at the Shore, Leith.


We’re headquartered in Fremont, a hood with a quirky vibe (like us).


GeekWire Bootstrapper of the Year Winner 2015

Bay Area Dance Watch Best Customer Service for Performing Arts 2010 - 2013

Seattle Metropolitan Magazine Best Places to Work 2015


Content and Marketing

Brings our brand to life. Wordsmiths everything from tweets and taglines to blog posts and guides. Sings our stories, tailors the customer experience, styles our look from the paint colors on our walls to web typography and imagery.

Customer Service

Live, in-house 24/7 support in English, Spanish, French for event organizers and attendees. A nerve center full of savvy people who love to help. Part consulting, part tech support, this team is unrivaled in our industry.


This whip-smart crew of coders and planners build and maintain our systems and products from the ground up, so they run smoothly day and night.


Handles all printing, shipping, sorting, badge production and distribution. When your tickets arrive at your door, this crew handled it with care (and a lot of coffee).

Human Resources

The heart of our family, they ensure employees have support, guidance, benefits, pay, policies and a helping hand when needed. Caregivers and enforcers alike.


Fearless leaders who sail the ship and chart new waters. Bootstrappers by choice, they use corporate social responsibility as a measure of success and give back to communities.

Sales and Outreach

Full of people who love people, this crew meets, greets and authentically supports as many events, communities and businesses as possible to grow our company. Box office, promotion, strategy, all of it.


Savvy problem-solvers, this department repairs systems, fixes equipment and finds solutions so that all teams can stay focused and on track.