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Event
Great Supervision 3: Learning to Work with Conflict
ABOUT GREAT SUPERVISION LEVEL 3: Learning to Work with Conflict
Module 1: Warming Up to Conflict
Module 2: Our History with Conflict
The Traditional Approaches
The Conflict Style Grid
The Collaborative Approach
Module 3: What Makes it Conflict
Module 4: The Nuts and Bolts of Resolving Conflict
Conflict Diagnosis Checklist
The Three Goals of Resolving Conflict
Important Concepts
Module 5: The Model Collaborative Approach
Module 6: Three Process Options Using the Model
Formally Facilitated
Quick Meeting
Self Facilitated Interpersonal Conflict
Learning Objectives
- To define conflict.
- To name the five traditional strategies for resolving conflict.
- To identify the four indicators of conflict.
- To describe the three goals of resolving conflict.
- To define issues, position, and needs, interest, and values (NIV's).
- To identify the four stages of mediating conflict using the interest-based approach.
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LocationBalwin Villa Gymnasium (View)
6920 128 Avenue (public parking available in the NE parking lot)
Edmonton, AB T5C 1S7
Canada
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Categories
| Kid Friendly: No |
| Dog Friendly: No |
| Non-Smoking: Yes! |
| Wheelchair Accessible: Yes! |
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