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Great Supervision 2: Nurturing Team Collaboration

Balwin Villa Gymnasium
Edmonton, AB

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Great Supervision 2: Nurturing Team Collaboration

ABOUT GREAT SUPERVISION LEVEL 2: Nurturing Collaborative Teams

This 2 day workshop (July 9 - 10, 2014) will help you develop your team work skills through the following modules:

Module 1: Communicating at Your Best
First, Listen to Understand, then Speak to Be Understood

Module 2: Learning to Talk About the Tough Stuff
Having those difficult one to one conversations

Module 3: Working Thru Tough Times
Creative Thinking
Problem Solving Force Field Analysis
Managing Stress

Module 4: Our Changing Work Place: Four Generations at Work
Trends & Observations
2008 Alberta Survey Results
Your Workplace

Module 5: Managing Change and Transition
Endings, Neutral Zone, New Beginnings

Learning Objectives
- To define active listening and assertive expression as it applies to communication.
- To apply the "stump speech" in resolving interpersonal conflict.
- To name the four stages of interest-based conflict resolution as it applies to interpersonal conflict.
- To explain the process for using the force field analysis.
- To list the three keys for stress management.
- To identify four generations and at least two values of each.
- To diagram the change process.

Course Target Audience:
Great Supervision Level 2 is intended for existing and up and coming supervisors from the human service field.
Course Level Beginner
No pre-requisite required. Great Supervision Level 1 an asset.