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Request to Disclose or Remove Personal Data

Notes regarding requests to remove personal data:

  • If you purchased an event ticket or registered for an event, we will delay removal of your data until 30 days after that event.
  • If you have created one or more events on the Brown Paper Tickets website, we will delay removal of your data until 5 years after the completion of your last event so that we may provide services related to the event and satisfy our business needs. If you prefer your public profile and event contact information hidden right away, please contact us at support@brownpapertickets.com.
  • Once your data has been removed, Brown Paper Tickets will not be able to recover it. You will no longer be able to log in to your account (if you have one), nor will you be able to access any purchased tickets by confirmation number. If you think you may need your account data for any reason, we strongly suggest you download or copy it before submitting a request for data removal.
  • Please also keep in mind that Brown Paper Tickets will keep a record of your data removal request.

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For personal requests, please supply the contact details you previously used with Brown Paper Tickets.

For requests on behalf of a company or organization, please supply your first and last name and the email address associated with the account.

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