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Aug 29 BOSTON- Agile Boston Monthly Meeting- PAYPAL (1 INTERNATIONAL PLACE)
PayPal's Boston Office
Boston, MA
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Aug 29 BOSTON- Agile Boston Monthly Meeting- PAYPAL (1 INTERNATIONAL PLACE)
About the Speaker:

JEAN TABAKA

I'm an Agile Fellow with Rally Software in Boulder, CO. I love coaching others about Agile software development. My passion in this realm has led me to concentrate on practices in collaboration and leadership. I'm also now reaching into systems thinking, Lean, and Kanban (you can read blog posts I've written about these topics). I see a strong interdependency among these various processes and practices. This has led me to also look outside of software and IT to our larger community about sustainable and restorative practices within our physical world. I graduated Magna Cum Laude and as a University Scholar from the University of Missouri. I hold a Masters in French Literature from Michigan State University and a Masters in Computer Science from Johns Hopkins University.  I'm a a Certified ScrumMaster and Practitioner, a Certified Scrum Trainer, and a Certified Professional Facilitator.

Session Description:

DESIGNING EMPATHY: A DISCIPLINE FOR GREAT BUSINESSES

You are a Product Owner working hard to maintain a value-driven product backlog. That means you continually check in with what you mean by value. For me, that means checking with what your customers in new heartfelt ways. What adds value to them? What provides them function, commodity and delight? How can you act in love and service to them? Designing empathy into your product feature sets brings you into a deep relationship with your customers. Design from your head and heart to your customers' head and heart. Fortunately for all of us as product owners, George Kembel and his team at the d.School at Stanford University have been working for a number of years on approaches to help us develop customer empathy and to act on it. Having had the good fortune of working with George and his brother John, I have worked with my colleagues at Rally Software to create a design empathy approach that draws from the d.School work while adding in some of our own brainstorming divergence and convergence approaches for data collection and knowledge massaging. This session affords you the opportunity to learn the full spectrum of empathy activities: from empathy interviews all the way through to possible points of view for designing subsequent experiments. Interactively in a workshop setting, we'll first complete an overview of the overall design thinking approach within which empathy practices fit. We then move to interactive work in small teams. Each team will create one component of the set of items that design the full empathy experience.

Meeting Agenda:

6:00 pm Introduction

6:30 pm Food, beverages, and socializing

6:50 pm Main event

7:50 pm Done

8:00 pm Done Done

Meeting Location:

PAYPAL
1 International Place (6th floor)
Boston, MA 02110

General Ground Rules and Conditions for Registration and Attendance:

Tickets (for all events, regardless of ticket price) are transferable; if you cannot make it to the event you can send a friend in your place. NOTE: Registering is an explicit commitment to attend. PLEASE do not register casually. Doing so prevents others who sincerely want to attend from doing so, and also overstates food & beverage counts. Registering casually does everyone a serious disservice. Your registration is an explicit commitment to attend. Anyone authorized by the event promoter to attend this event is subject to the following Ground Rules as a condition of attendance: There are no refunds for paid events. No audio or video recording permitted. Recording of video and/or audio is grounds for revoking your authorization to attend. You may take pictures. You are required to show up ready to have loads of FUN and engage in lots of LEARNING with lots of other very curious, fun-loving people. By purchasing a ticket and/or attending this meeting (hereafter the Event), you are explicitly authorizing us to capture pictures, video, and audio recordings of your image and voice and to use these recordings in promotion of our events. By purchasing a ticket and/or attending the Event, you are agreeing explicitly to indemnify and hold harmless the following parties from any and all claims, including but not limited to any loss, damage, or legal liability related to attendance: a) the venue provider, b) the event promoters, c) anyone and everyone else even remotely associated with the execution of the Event event in any way, whatsoever. The Event promoter reserves the right to refuse and/or revoke admittance to anyone at any time, subject only to refunding within 30 days any dollar price paid for said admittance.

Location

PayPal's Boston Office (View)
1 International Place (6th floor)
Boston, MA 02110
United States


Categories

None

Non-Smoking: Yes!
Wheelchair Accessible: Yes!

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