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AGILE BOSTON MONTHLY MEETING 2010-10-27
Microsoft Waltham
Waltham, MA
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AGILE BOSTON MONTHLY MEETING 2010-10-27
This experiential session introduces NVC as a communication technique of immediate use in an Agile setting. The presenter is an authority in teh NVC techniques.
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The session provides direct experience using NVC to communicate. Attend this session to learn about practical examples of how to effectively use NVC in various Agile communication scenarios, including:
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¢ Scrum Master (SM) communicating with those outside the Scrum team. Learn SM techniques for speaking in language that can more quickly get agreement from others to help remove obstacles in the way of the team.
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• Scrum Master (SM) communicating with those INSIDE the Scrum team. Learn SM techniques for speaking in language that can more quickly communicate to the Product Owner about how to foster higher levels of team self-organization and related productivity.
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• Team members communicating with each other about differences; processing conflict. Learn ways to develop standard conflict processing protocols inside the team using NVC techniques. The ability to process differences and navigate conflict is one of the hallmarks of fantastic, great teams. Learn to be great by using NVC to get there more quickly.
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Focusing on Agile practices is useful. However-- "individuals and interactions over processes and tools" is part and parcel of the Agile Manifesto. Focusing on people is essential.
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Scrum Masters (SM) must be part teacher, part diplomat, and part facilitator. The SM must be keenly aware of the content, timing and format of messages when discussing impediments with folks who may have no stake in the team's greatness. In short the SM must enjoy people and "figuring people out". At issue is empathy, defined as "understanding and entering into another's feelings". Scrum Masters and team members who must discuss mistakes, differences and other volatile subjects, and must learn to empathize to be effective.
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Non-Violent communication is a tool for developing empathy and for developing more effective and therefore useful communciation forms. According to Gail Carroll,
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".... Every message, no matter what its form or content, is an expression of feelings and needs. NVC also assumes that we all share the same, basic human needs, and that each of our actions are a strategy to meet one or more of these needs. When we can be clear about what those needs really are, and communicate that in a way that also includes the needs of the other party, we all have a much higher chance of getting our needs met."
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"People who practice NVC have found greater authenticity in their communication, increased understanding, deepening connection and conflict resolution. "
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Strongly consider attending this meeting if you are a Agile team member or Scrum Master looking to communicate clearly and effectively as you execute on Agile work in and around your Agile teams. If you are dead serious about effective Agile, you want to plan to attend this meeting.

Discussion

Location

Microsoft Waltham
201 Jones Rd 6th Floor
Waltham, MA 02451
United States


Categories

Education

Kid Friendly: No
Dog Friendly: No
Non-Smoking: No
Wheelchair Accessible: No

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