1. Tap Log In on the top right of the homepage screen.
2. Select Forget your Login? to the right of the Go button.
3. Enter your login name OR email address and ZIP or post code.
4. You will receive an email with a temporary link that will take you to a page to create a new password. The link will expire in 30 minutes.
Passwords are case and space sensitive, must be at least 7 characters long, and contain at least one letter and one number.
5. Enter your new password and tap Save New Password.