Help is here

We're here to help. Topics, tutorials and tips added regularly.

How to Access Mobile Tickets

1. When you’re on your phone and ready to access your tickets, go to Brown Paper Tickets. Since you’re on a mobile device, you will be automatically redirected to:

2. Select the blue My Tickets link in the top right corner.


3. You will be prompted to log in to your account. Enter your login and password now.

4. When you have logged in successfully, you will see your purchased tickets highlighted in blue.

5. Tap anywhere on the blue area to access your ticket. You will now see event name and ticket details, including start date, end time, price paid, ticket type, number and bar code. When you arrive at the event, present this screen.


6. The event staff will scan the barcode to let you into the event. You’re in.