Ouch! That Hurts! Dealing with Difficult People
"Ouch! That Hurts! Dealing with Difficult People"
You may call them "inhuman resources." They are difficult people. Dealing with them is a challenge and often leads to feelings of hopelessness and frustration. This presentation will identify tactics for disarming games and contentious tactics including manipulation, blame, sabotage and bullying will be emphasized.
Topics such as: What are the payoffs for being difficult? The targets for change: other, system and self, aiding and abetting: contributing to the success to the success of the difficult person, How to move through unfinished business and standing your ground will be addressed.
Audrey Nelson PhD
Charles Schwab & Co. Inc. Den 3, Panorama Bistro (View)
9401 E Panorama Cir
Englewood, CO 80112
|Minimum Age: 18|
|Kid Friendly: No|
|Dog Friendly: No|
|Wheelchair Accessible: Yes!|