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Breakfast w/ Robert Spector, The Nordstrom Way to Customer Service Excellence
Crystal Ballroom of the Leopold Retirement Residence
Bellingham, WA
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Event

Breakfast w/ Robert Spector, The Nordstrom Way to Customer Service Excellence
The Nordstrom Way to Customer Service Excellence is a completely new and revised look at America's leading customer service company. There is new emphasis on the importance of customer engagement through social media as well as a look at how the employee experience determines the customer experience. Join us for a business breakfast and listen to Robert share his ideas and offer principles that you can apply to your own company.

Robert Spector is a best-selling author, speaker and consultant on customer service and corporate culture. He is the author of The Mom & Pop Store: True Stories from the Heart of America, which profiles Village Books.

This event is co-sponsored by the Leopold Retirement Residence and will take place in the Crystal Ballroom of the Leopold. Tickets are $10 and include a buffet breakfast catered by Book Fare Cafe.

Location

Crystal Ballroom of the Leopold Retirement Residence (View)
1224 Cornwall Avenue
Bellingham, WA 98225
United States


Categories

Arts > Literary

Kid Friendly: No
Dog Friendly: No
Non-Smoking: Yes!
Wheelchair Accessible: Yes!

Contact

Owner: Village Books
On BPT Since: Oct 22, 2008
 
Chuck Robinson
360 671-2626
chuck@villagebooks.com...
http://www.villagebooks.co...


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