Breakfast w/ Robert Spector, The Nordstrom Way to Customer Service Excellence
The Nordstrom Way to Customer Service Excellence is a completely new and revised look at America's leading customer service company. There is new emphasis on the importance of customer engagement through social media as well as a look at how the employee experience determines the customer experience. Join us for a business breakfast and listen to Robert share his ideas and offer principles that you can apply to your own company.
Robert Spector is a best-selling author, speaker and consultant on customer service and corporate culture. He is the author of The Mom & Pop Store: True Stories from the Heart of America, which profiles Village Books.
This event is co-sponsored by the Leopold Retirement Residence and will take place in the Crystal Ballroom of the Leopold. Tickets are $10 and include a buffet breakfast catered by Book Fare Cafe.
Crystal Ballroom of the Leopold Retirement Residence (View)
1224 Cornwall Avenue
Bellingham, WA 98225
|Kid Friendly: No|
|Dog Friendly: No|
|Wheelchair Accessible: Yes!|