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The fair-trade ticketing company.
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Who is Brown Paper Tickets?
We are you.

We are ticket buyers and event producers. We go to small intimate shows and big commercial festivals. We've worked as concert promoters. We've sold tickets in community theaters and in stadium box offices. We've even worked at other ticketing companies. We've seen the blood, sweat, and tears that go into producing an event because we've sweat, bled, and cried, too.

As a company, we've been doing this ticketing thing for about twelve years. But if our crew all lined up across the shop floor, our combined experience producing and attending events would span decades. Along the way we've worked with some amazing people and learned some important lessons, like how a ticketing company should behave and how it should not. How we want to be treated and how to treat others.

We've built this company to provide the kind of service we would want for ourselves. We don't answer to shareholders and venture capitalists. We answer to us - the ticket buyers and event producers of the world. We built this service for us, because we are you.

- The BPT Crew
The Brown Paper Tickets Crew

Management

William S Jordan
President/CTO
Steve Butcher
CEO
 

Operations

Michael Sennott
COO/General Counsel
Jen M.
HR Assistant
Amanda Stanley
Training and Development Coordinator
Adam V.
Customer Support General Manager
Tashya T.
Accounting Department (AR)
Thierry O.
Accounting Department (AP)
Dawne Swanson
CFO
Amanda W.
Training and Development Assistant
Erika H.
Quality Assurance / Quality Control Coordinator
Beth Lambert
Director of HR
 

Client Services, Advanced

Sten I.
Client Services
 

Contact Center

Ryan M.
Shift Supervisor
Casey N.
Shift Supervisor
Brittany D.
Shift Supervisor
Louis D.
English / French CSR
Jeremy C.
Shift Supervisor
Perla R.
English / Spanish CSR
Hector P.
English / Spanish CSR
Ivan G.
English / Spanish CSR / Box Office Services Manager
James U.
CS Tech / English CSR
Katy McCourt-Basham
English CSR
Elizabeth G.
English CSR
Antoine P.
English / French CSR
Marcelino S.
English / Spanish CSR
Emilie
English / French CSR
charlie K.
English / Spanish CSR
Gabriela R.
English / Spanish CSR
Evan F.
CS Tech / English CSR
Jonathan S.
English CSR
Alex Hodapp
English CSR
Maddy M
English CSR / Event Promotions Specialist
krista g
English CSR
Obed Kouaaa
English / French / Spanish CSR
Kiley J
English CSR / Event Promotions Specialist
Anica E.
English / Spanish CSR
Christian M.
English CSR
Johanna Castel
English / Spanish CSR
Phillip T.
English CSR
Madison N.
English CSR
ROMY
English CSR
Sasha Dorit-Kendall
English CSR / Event Promotions Specialist
Melissa J.
English CSR
Rob Waring
English CSR
Gabrielle Frisone
English CSR
Sarah Fairchild
English / French CSR
Marisol C
CS Tech / English / Spanish CSR
Chelsea Danish
English CSR
Kelly Hintze
English CSR
 

Support Services, Europe

Graeme Thomas
Shift Supervisor
Catherine M McInally
English CSR
Caroline P.
French Localization and Outreach
Ignacio G.
English / Spanish CSR
 

Fulfillment

Dove C.
Ticket Fulfillment Manager
Caleb P.
Fulfillment Director / Facilities Administrator
Jeremy B.
Ticket Fulfillment Specialist
Zach A.
Ticket Fulfillment Specialist
James B.
Ticket Fulfillment Specialist
Canaan F
Ticket Fulfillment Specialist / Facilities Administrator
 

Content Marketing

Jocelyn Ceder
Senior Content Strategist and Manager
Jeff L.
Video/Audio Producer
Amanda H.
Writer/Editor
Stephanie G.
Junior Production Designer
 

Outreach

AJ A.
Sales and Brand Expansion Manager, East Coast
Jimmy B.
Outreach and Sales Representative
Tatiana O.
NYC Sales and Community Outreach
Bill Geoghegan
Music Outreach
Victor Chovil
NYC Sales and Community Outreach
Patrick N.
English CSR / Food and Beverage Outreach Specialist
Jerry S.
Outreach and Sales Representative
Ryan Williams
Outreach and Sales Representative
 

Technology

Ian H.
Director of IT
Jesse C.
Systems/Network Administrator
Chandler B.
Developer Advocate
Tony B.
Development
Diana W.
Labs Solutions Specialist
Steve N.
Systems/Network Assistant
 

Doers

Peace K.
Doer Team Manager
Tamara Clammer
Maker Advocate
Bob Noxious
Alternative Sports
Sabrina Roach
Public Interest Media
 

Office Pets

Quinn
Office Dog
LILY Lilith Latkah Calvetti Wolf
Office Dog
Zoey
Office Dog
Lola Dog (RIP)
Office Dog
Contact us
Email
support@brownpapertickets.com
24/7 Customer Service
1-800-838-3006 US, Canada, Puerto Rico
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