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Who is Brown Paper Tickets?
We are you.

We are ticket buyers and event producers. We go to small intimate shows and big commercial festivals. We've worked as concert promoters. We've sold tickets in community theaters and in stadium box offices. We've even worked at other ticketing companies. We've seen the blood, sweat, and tears that go into producing an event because we've sweat, bled, and cried, too.

As a company, we've been doing this ticketing thing for about twelve years. But if our crew all lined up across the shop floor, our combined experience producing and attending events would span decades. Along the way we've worked with some amazing people and learned some important lessons, like how a ticketing company should behave and how it should not. How we want to be treated and how to treat others.

We've built this company to provide the kind of service we would want for ourselves. We don't answer to shareholders and venture capitalists. We answer to us - the ticket buyers and event producers of the world. We built this service for us, because we are you.

- The BPT Crew
The Brown Paper Tickets Crew


William S Jordan
Steve Butcher


Michael Sennott
COO/General Counsel
Jen M.
HR Assistant
Amanda King
Training and Development Coordinator
Adam V.
Customer Support General Manager
Tashya T.
Accounting Department (AR)
Thierry O.
Accounting Department (AP)
Dawne Swanson
Amanda W.
Training and Development Assistant
Erika a
Quality Assurance / Quality Control Coordinator
Beth Lambert
Director of HR

Client Services, Advanced

Sten I.
Client Services

Contact Center

Casey N.
Shift Supervisor
Brittany Davis
Shift Supervisor
Jeremy C.
Shift Supervisor
Shift Supervisor
Perla Rosales
English / Spanish CSR
Hector P.
English / Spanish CSR
Ivan G.
English / Spanish CSR / Box Office Services Manager
Ryan M.
English CSR
James U.
CS Tech / English CSR
Katy McCourt-Basham
English CSR
Elizabeth G.
English CSR
Marcelino S.
English / Spanish CSR
English / French CSR
Gaby R.
English / Spanish CSR
Evan F.
CS Tech / English CSR
Jonathan Sultan
English CSR
Alex Hodapp
English CSR
Maddy M
English CSR / Event Promotions Specialist
Obed Kouaaa
English / French / Spanish CSR
Kiley Juarez
English CSR / Event Promotions Specialist
Anica E.
English / Spanish CSR
Christian M.
English CSR
Johanna Castel
English / Spanish CSR
Phillip T.
English CSR
Madison N.
English CSR
Romy New
English CSR
Sasha Dorit-Kendall
English CSR / Event Promotions Specialist
Gabrielle Frisone
English CSR
Sarah Fairchild
English / French CSR
Mari C
CS Tech / English / Spanish CSR
English CSR
English CSR

Support Services, Europe

Graeme Thomas
Shift Supervisor
Ignacio G.
English / Spanish CSR


Dove C.
Ticket Fulfillment Manager
Jeremy B.
Ticket Fulfillment Specialist
James B.
Ticket Fulfillment Specialist
Canaan F
Ticket Fulfillment Specialist / Facilities Administrator

Content Marketing

Jeff L.
Video/Audio Producer
Amanda H.
Stephanie G.
Junior Production Designer


Sales and Brand Expansion Manager, East Coast
Tatiana O.
NYC Sales and Community Outreach
Victor Chovil
NYC Sales and Community Outreach
Caroline P.
Francophone Community Development
Patrick N.
English CSR / Food and Beverage Outreach Specialist
Jerry S.
Outreach and Sales Representative
Ryan Williams
Outreach and Sales Representative


Ian H.
Director of IT
Jesse C.
Systems/Network Administrator
Chandler B.
Developer Advocate
Tony B.
Diana W.
Labs Solutions Specialist
Steve N.
Systems/Network Assistant


Tamara Clammer
Maker Advocate
Bob Noxious
Alternative Sports
Bill Geoghegan
Music Doer
Sabrina Roach
Public Interest Media

Office Pets

Office Dog
LILY Lilith Latkah Calvetti Wolf
Office Dog
Office Dog
Lola Dog (RIP)
Office Dog
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1-800-838-3006 US, Canada, Puerto Rico
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