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The fair-trade ticketing company.
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Who is Brown Paper Tickets?
We are you.

We are ticket buyers and event producers. We go to small intimate shows and big commercial festivals. We've worked as concert promoters. We've sold tickets in community theaters and in stadium box offices. We've even worked at other ticketing companies. We've seen the blood, sweat, and tears that go into producing an event because we've sweat, bled, and cried, too.

As a company, we've been doing this ticketing thing for about twelve years. But if our crew all lined up across the shop floor, our combined experience producing and attending events would span decades. Along the way we've worked with some amazing people and learned some important lessons, like how a ticketing company should behave and how it should not. How we want to be treated and how to treat others.

We've built this company to provide the kind of service we would want for ourselves. We don't answer to shareholders and venture capitalists. We answer to us - the ticket buyers and event producers of the world. We built this service for us, because we are you.

- The BPT Crew
The Brown Paper Tickets Crew


William S Jordan
Steve Butcher


Michael Sennott
Dawne Swanson
Beth Lambert
Director of HR

Client Services, Advanced

Sten I.
Client Services
Jen M.
HR Assistant
Erika H.
Quality Assurance / Quality Control Coordinator

Client Services, General

Jon H.
Shift Supervisor
Sam P.
Training and Development Coordinator
Adam V.
Customer Support General Manager
Casey N.
Shift Supervisor
Renee H.
English CSR / Outreach
Ivan G.
Spanish CSR / Box Office Services Manager
Amanda S.
English CSR
Patrick N.
English CSR / Food and Beverage Outreach Specialist
Tashya T.
English CSR / Accounts Receivable
Susanne Forrayi
French CSR / Event Promotions Specialist
Antoine P.
French CSR
Megan M.
French CSR / Accounts Payable
Kathleen M.
English CSR / Event Promotions Specialist
Ernesto P.
Spanish CSR
Thierry O.
French CSR
Dave H.
English CSR
Maddy M.
English CSR / Event Promotions Specialist
Krista G.
English CSR
Amanda Wolf
English CSR
Austen G
English CSR
Kiley J
English CSR

Client Services, Tech

Diana W.
CS Tech Representative
James U.
CS Tech / English CSR
Ashton K.
CS Tech / English CSR
Evan F.
CS Tech / English CSR

Call Center, English

Ryan M.
Shift Supervisor
Shannon M.
Shift Supervisor
Dan P.
English CSR
Abbie B.
English CSR
Jonathan S.
English CSR
Alex H.
English CSR
Clove B.
English CSR
John S.
English CSR
James B.
English CSR
Brittany D.
English CSR
Christian M.
English CSR
Jamel M.
English CSR
Mesai J.
English CSR
Phillip T.
English CSR

Call Center, French

Amelie C.
French CSR
Emilie R.
French CSR
Lou R.
French CSR
Obed K.
French/Spanish CSR

Call Center, Spanish

Oscar A.
Spanish CSR
Marcelino S.
Spanish CSR
Jason F.
Spanish CSR
Charlie K.
Spanish CSR
Gabriela R.
Spanish CSR
Alberto G.
Spanish CSR
Anica E.
Spanish CSR
Johanna V.
Spanish CSR

Support Services, Europe

Catherine M.
UK/Europe Support
Caroline P.
French Localization and Outreach
Graeme T.
UK/Europe Support


Caleb P.
Fulfillment Operations Director
Dove C.
Ticket Fulfillment Manager
Jeremy B.
Ticket Fulfillment Specialist
Elizabeth G.
Ticket Fulfillment Specialist
Zach A.
Ticket Fulfillment Specialist


Jocelyn C.
Senior Content Strategist and Manager
Barbara M.
PR and Chief Storyteller
Jeff L.
Video/Audio Producer
Amanda H.
Stephanie G.
Junior Production Designer


Sales and Brand Expansion Manager, East Coast
Jimmy B.
Outreach and Sales Representative
Kyle M.
NYC Outreach / English CSR
Tatiana O.
NYC Sales and Community Outreach
Victor Chovil
NYC Sales and Community Outreach
Jerry S.
Outreach and Sales Representative


Jesse C.
Systems/Network Administrator
Kevin N.
Chandler B.
Developer Advocate
Anthony B.
Steve N.
Systems/Network Assistant


Tamara Clammer
Maker Advocate
Bob Noxious
Alternative Sports
Bill Geoghegan
Sabrina Roach
Public Interest Media

Office Pets

Office Dog
Zoey wert
Office Dog
Sebastian Bach
Office Cat
Lola Dog (RIP)
Office Dog
Contact us
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1-800-838-3006 US, Canada, Puerto Rico
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